Technology Requirements

What are the system requirements?
We recommend clients use Google's Chrome browser (Click here to download) on a laptop or desktop computer (Mac or PC) with a webcam.  We also support th...
Fri, 3 Apr, 2020 at 12:14 PM
How can I test my webcam? – Do I even have one?
The easiest way to test your webcam is by visiting this site by clicking here: Test My Webcam, this will walk you through to make sure everything is setup c...
Thu, 23 May, 2019 at 11:48 AM
Do I Have To Have A Webcam/Camera?
Yes!  Our notaries are legally required to meet with you through a video and audio connection to notarize your documents.
Fri, 2 Aug, 2019 at 3:42 PM
Can I Use Skype or Facetime To Meet With A Notary?
No, your notary will send you a unique link to meet them in our NotaryCam signing room. 
Fri, 2 Aug, 2019 at 3:46 PM
How Do I Know If I Can Connect with a Notary?
If you are unsure if you have a webcam, audio, microphone or an internet connection to support a meeting with a notary you can test your connection here: ht...
Thu, 8 Aug, 2019 at 9:41 AM
I Failed The Connection Test. What Do I Do?
If you are unable to successfully test your connection please try the following: - Change your location to a spot with a strong internet connection - Make...
Thu, 8 Aug, 2019 at 9:43 AM
What File Types Can I Upload To NotaryCam?
    We support JPEG, PDF, and PNG file types.  If your document is a different file type, please convert it to a supported type before trying to upload again.
Mon, 12 Aug, 2019 at 9:52 AM