Through your attempts to submit a request, a NotaryCam account may have been created under the email that you are using. Please make sure that you are using the same password that you set for your account through your previous attempts.
If you do not remember setting a password or have forgotten it, go to https://app.notarycam.com/login and click forgot password at the top right of the screen. You will receive an email that will assist you with resetting your password.
Once you have reset your password, try to submit your request again.